Aviation

Dana Air Resumes November 9th, thanks customers for unwavering loyalty

Published

2 years ago

November 4, 2022

AJAGBE ADEYEMI TESLIM

Sponsored by: H&H

Nigerian Carrier, Dana Air has announced that it will resume flight operations on the 9th of November after a successful conclusion of the audit organised by the Nigerian Civil Aviation Authority (NCAA).

The airline in a statement said ” We are pleased to announce that we will resume flights operations on November 9th, having successfully concluding an audit organised by the Nigerian Civil Aviation Authority (NCAA)

According to the Accountable Manager/ Chief Operating Officer of Dana Air, Ememobong Ettete “The audit for us was a re-engineering and restructuring process and having successfully concluded the audit and an extensive one at that for the second time, and with a new management team fully in charge, we are now well positioned despite the current challenges and hostile economic environment, and concentrating fully on strengthening our operations efficiently for sustainable growth while still offering safe, reliable and exciting flying experience to our loyal guests.”

He continued ”As a proudly Nigerian brand with Nigerians at the helm of affairs and with over 14 years service to the Nigerian flying public, we remain eternally grateful to our customers, travel partners, clients and vendors for keeping faith with us while the audit lasted and we would never take your loyalty and support for granted as it means a lot to us.”

We wish to also express our profound gratitude to the NCAA for the painstaking Audit process and the professionalism exhibited by the team of inspectors and also the management personnel who stayed sometimes beyond their official closing times to see that we do what is needed to be done properly and in good time during the course of the Audit process.”

This audit has repositioned us as a vibrant and resilient brand and it’s turned out really good for us and for the industry at large. This is also highly recommended for all domestic airlines for the good of the industry.

“For customers with unused tickets, and as a little token for our short absence from the market, we have extended their validity for one year, a transfer option is also available to them and we shall be offering competitive fares as always, and gifting free tickets onboard our flights for the next 30 days from November 9th.

Our 24/7 customer service team will also be available to assist customers with any request of their choice on unused tickets and redemption.”

Also speaking on the resumption, Kingsley Ezenwa, Dana Air’s Head of Corporate Communications said : We wish to sincerely and once again tender our unreserved apologies to all our customers, vendors, travel partners, corporate clients for the abrupt suspension of our flights.

We totally regret the inconveniences caused and we wish to reassure them that Dana Air remains strong and will never take their patronage, relationship and loyalty for granted.”

Having flown over 4.5m passengers since November 10, 2008 Dana Air is one of Nigeria’s leading airlines with a varied fleet of 9 aircraft and daily flights from Lagos to Abuja, Port Harcourt, Enugu and Owerri.

Aviation

SAHCO WINS NEOSAIR GROUND HANDLING CONTRACT

Published

3 months ago

November 4, 2024

august24admin

SAHCO WINS NEOSAIR GROUND HANDLING CONTRACT

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Skyway Aviation Handling Company (SAHCO) PLC, a leading Ground Handling service provider in Nigeria, is proud to announce its new partnership with NeosAir starting from October 30th, 2024 that would be flying from Milan Malpensa Airport in Italy to Murtala Muhammed International Airport in Lagos once a week.

Under this new agreement, SAHCO will be providing full ground handling services for NeosAir which include Ramp handling, Passenger handling, Baggage handling, Cargo handling, Aircraft cleaning, and more.

SAHCO’s experienced team and state-of-the-art equipment are fully prepared to meet the unique needs of NeosAir’s operations, ensuring seamless and efficient turnarounds at the Murtala Muhammed International Airport in Lagos, Nigeria.”We are thrilled to partner with NeosAir on this important venture,” said Dr (Barr) Taiwo Afolabi (CON) Chairman, SAHCO. “This patronage reflects the trust and confidence that NeosAir has in our capabilities.

We are committed to delivering the highest quality of service to support their operations, ensuring safe, timely, and efficient ground handling for their flights.”

He went on to emphasize that SAHCO is ISAGO and RA3 certified which means that SAHCO has the certification to handle all Europe bound cargo and can accept shipments from Europe as well.

Furthermore, SAHCO has a proven track record of providing top-tier ground handling services to major airlines operating in Nigeria.

The company is known for its dedication to safety, efficiency, and customer satisfaction. With the addition of NeosAir to its growing list of clients, SAHCO continues to strengthen its position as a leading ground handling service provider in the region.

NeosAir is a private Italian airline whose headquarters is in Somma Lombardo, Lombardy, Italy and is a subsidiary of Alpitour S.p.A.

In addition, NeosAir operates from its main operating base at Milan Malpensa Airport in Italy to Africa, Europe, Asia and North America.