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Artificial Intelligence Remains Frontrunner In Digital Transformation Process For FSI – Microsoft

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Artificial intelligence (AI) will remain a frontrunner in the digital transformation process for financial Services Industry (FSI). NIGERIA, UAE to partner on solar energy, Artificial intelligence Regional General Manager, North, West, East, Central Africa, Levant & Pakistan, Microsoft, Ibrahim Youssry, made this statement while delivering a paper on AI in Africa- a joint project between Microsoft and Access Partnership in Lagos. He said that no industry will be left untouched by this digital journey, but one sector that is seeing the fastest and most fundamental effects is the FSI. Youssry   stated   that FSI players shall be dramatically disrupted by the power of AI – both internally (in the ways they operate) and externally (in terms of dealing with clients and customers). “Within the next decade, Africa’s objective is to ensure that the next  100 million Africans  are financially  included. With new technology like cloud computing and artificial intelligence (AI), Microsoft believes the financial services industry (FSI) can achieve this.” Quoting a 2018 World Economic Forum (WEF) report, he stated further:   “The New Physics of Financial Services unpacks this phenomenon at length, but one high-level take-away is that the AI changes here cannot be overstated. The long-term impacts of AI are radical and transformative, putting the FSI ecosystem into a period of reorganisation.” Competition from the underdogs The Regional General Manager said that FSI has traditionally been dominated by large and established corporations, often with extensive heritage and market dominance. Through this, many FSI companies have enjoyed relatively low competition for customers, and have been slow to innovate and change ‘with the times’. Enter the levelling power of the cloud, accessible analytics and machine learning, and we see how a scrappy, determined fintech startup can disrupt a whole market or sector. Many of these startups offer alternatives for banking, payments, transfers, payroll, credit, and other financial services. These digital-first businesses are highly agile, and are creating a whole new customer base that was underserved by established FSI companies – putting the pressure on older firms. As a result, many FSIs have started embracing cloud technology and artificial intelligence (AI) to improve their own agility, their array of service offerings, and their customer experiences. Recent studies suggest that approximately  40 percent  of African banking customers prefer to use digital channels for transactions over branch channels. Added competition is good for the entire industry, and customers will benefit from new and improved technologies that change the way the industry interacts with them and meets their expectations. AI at the core of digital transformation But just what form do these advances take?  AI lies at the heart of things like chatbots, advanced customer credit assessment, relationship management, security, anti-money laundering and fraud detection. Chatbots draw from big data and machine learning to respond to customer queries and concerns. They can streamline customer support on routine services like banking transactions, and make product recommendations.

 

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Owen Omogiafo, Transcorp Group President Makes MIPAD’s Global Top 100 List, As Company Posts Impressive Q1 Results

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AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Dr. Owen D. Omogiafo, OON President/GCEO of Transcorp Group, has been recognized as one of the most influential people of African descent (MIPAD)’s Global Top 100 Futurist & Innovators List.

The list recognises individuals who have made remarkable contributions to shaping the future and pioneering innovative solutions within their respective fields. 


The announcement of the recognition comes as Transnational Corporation Plc (Transcorp Group) released its Q1 2024 results, which showed impressive growth on all indices. Profit before tax (PBT) grew year-on-year (YoY)  by 1,475 percent to N45.7 billion in the first quarter of 2024 (Q1’24) from N2.9 billion in the corresponding period of 2023.

The company also reported a 173 percent YoY growth in revenue to N88.6 billion in Q1’24 from N32.4 billion in Q1’ 23.


The Company’s continuous growth and impressive results year after year are testament to Omogiafo’s visionary leadership.

Transcorp Group has experienced significant growth and expansion under Omogiafo’s leadership having taken up leadership during a difficult time, as the world grappled with the COVID-19 pandemic.

However, she has led the Group and its subsidiaries, including Transcorp Power, Transafam Power and Transcorp Hotels Plc back to the path of exponential growth and profitability. 


Transcorp Group’s shares ended 2023 as one of the best-performing stocks of the year. The impressive growth has continued in 2024. 


Dr. Owen Omogiafo’s commitment to innovation, sustainability, and social responsibility has made a positive impact on the lives of millions of people across Africa, in line with Transcorp Group’s purpose of improving lives and transforming Africa.

The MIPAD recognition, is therefore, timely, as Omogiafo’s Transcorp releases another impressive result, reinforcing the Company’s position as a leading conglomerate in the country, and highlighting Owen Omogiafo’s transformational leadership.

 
The MIPAD recognition is a global initiative that identifies and celebrates outstanding individuals of African descent who are making a positive impact in their communities and the world at large. Dr. Omogiafo’s inclusion in this prestigious list is a well-deserved honour, acknowledging her tireless efforts to drive economic growth, social progress, and environmental sustainability in Africa.


The Transcorp President has been recognised by many local and international bodies for her contributions to Nigeria and Africa’s socio-economic growth, including a national award which was bestowed on her by the Federal Government of Nigeria last year.  

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Union Bank Achieves Another Milestone; Attains MSECB ISO 27001:2022, 20000-1:2018 and 22301 Certifications

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AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Union Bank, one of Nigeria’s foremost and most trusted financial institutions, has announced another significant achievement with its attainment of the MSECB management system certifications in ISO/IEC 27001:2022, ISO 22301:2019, and ISO/IEC 20000-1:2018.

The Bank was awarded these three noteworthy certifications by MSECB, a leading international provider of audit and certification services, after being rigorously assessed and found to be in accordance with the management system requirements covering Information Security, IT Service Delivery, and Business Continuity standards under the combined Information Management Systems (IMS) standards.

The information security management systems ISO/IEC 27001:2022, ISO 22301:2019, and ISO/IEC 20000-1:2018 are internationally recognised standards that outline the requirements for establishing an effective information management system that guides against data breaches, IT system compromises, and disruption to business processes.

These latest certifications will enable the bank to continue to offer its customers improved data security, innovative banking solutions, and seamless service delivery through its state-of-the-art banking network.

Commenting on the Bank’s recent attainment, Chief Information Security Officer at Union Bank, Francis Mojoyinlola, said: “The Bank’s continued adherence to best international practices, as acknowledged by an independent third-party audit from a reputable international certification firm, reaffirms our capacity to erect, implement, and maintain best information and security management practices.

We remain committed to offering our esteemed customers simpler, more innovative services rooted in the highest standards of information security and cutting-edge innovative banking service.”

MSECB Management System Incorporated, or simply MSECB, is a reputable international organisation specialising in the certification of management systems based on a wide range of global standards.

They offer audit and certification services and expertise in multiple fields, including, but not limited to, Information Security, Quality Management, Business Continuity, and Service Management. They help guide, evaluate, and issue various organisations’ certifications against internationally recognised standards.

Their mission is to provide their clients with comprehensive services that inspire trust and demonstrate recognition.

This recent achievement by Union Bank follows the bank’s recertification of Payment Card Industry Data Security Standard (PCI DSS) version 3.2 and the International Organisation for Standardisation ISO/IEC 27001:2013 certification attained in 2018.

This further highlights Union Bank’s commitment to the strictest information management security standards while securing its pride of place as one of Nigeria’s most trusted financial institutions.

Established in 1917 and listed on the Nigerian Stock Exchange in 1971, Union Bank of Nigeria Plc. is a household name and one of Nigeria’s long-standing and most respected financial institutions.

The Bank is a trusted and recognisable brand, with an extensive network of over 300 branches across Nigeria.

The Bank currently offers a variety of banking services to both individual and corporate clients including current, savings and deposit account services, funds transfer, foreign currency domiciliation, loans, overdrafts, equipment leasing and trade finance.

The Bank also offers its customers convenient electronic banking channels and products, including Online Banking, Mobile Banking, Debit Cards, ATMs and POS Systems.

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AfCFTA SECRETARIAT AND ZENPAY SIGN AGREEMENT TO DEVELOP SMARTAfCFTA PORTAL FOR ENHANCED INTRA-AFRICAN TRADE

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AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Zenpay Limited, a wholly owned subsidiary of Zenith Bank Plc, has signed an Agreement with the African Continental Free Trade Area (AfCFTA) Secretariat for the development and deployment of the SMARTAfCFTA Portal to facilitate trade within the African continent.

L-R: Chairman of Zenpay Limited, Dr. Ebenezer Onyeagwu and the Secretary-General of the African Continental Free Trade Area (AfCFTA) Secretariat, His Excellency Wamkele Mene, during the signing of an agreement for the development and deployment of the SMARTAfCFTA Portal to facilitate trade within the African continent, at Zenith Bank Headquarters, Ajose Adeogun Street, Victoria Island, Lagos on Friday.

The agreement which was signed by the Chairman of Zenpay Limited, Dr. Ebenezer Onyeagwu and the Secretary-General of the AfCFTA Secretariat, His Excellency Wamkele Mene, at Zenith Bank Headquarters, Ajose Adeogun Street, Victoria Island, Lagos on Friday, May 3, 2024 comes as a follow-up to the Memorandum of Understanding (MoU) which was previously signed by both parties during the 8th Annual Edition of Zenith Bank’s International Trade Seminar on Non-Oil Export which was held on Wednesday, August 8, 2023.

During the agreement signing, Dr. Ebenezer Onyeagwu, Chairman of Zenpay Limited, expressed his enthusiasm for the collaboration with the AfCFTA Secretariat, highlighting its significance given the current understanding of trade flows in Africa. Dr. Onyeagwu noted, “In Africa, intra-African trade constitutes only about 20% of total trade, with the rest going overseas, despite Africans making up 18% of the world population but contributing less than 5% to global GDP. By trading within Africa, we anticipate building prosperity across the continent.”

He further stated, “This initiative is not driven by profit but by the need to support the African Continental Free Trade Area.

It aims to create a unified African market, enhancing economic integration and standardising customs and practices. As we advance this agenda, we expect tosee significant growth and improvement in intra-Africa trade.”

Also speaking during the agreement signing, His Excellency, Wamkele Mene, Secretary-General of the AfCFTA Secretariat, shared his delight over the partnership with Zenpay Limited in developing SMARTAfCFTA.

He appreciated Jim Ovia, CFR, Founder and Chairman of Zenith Bank Plc, for his commitment to the project. According to him, “Four years ago, we discussed and envisioned SMARTAfCFTA as a digital platform to empower SMEs and young entrepreneurs in Africa, facilitating their inclusion in trade and boosting intra-African trade.

This platform will serve as a repository for crucial trade data, offering insights on rules of origin and market intelligence, thus playing a pivotal role in implementing the AfCFTA agreement. Today is a testament that working together with our African partners in this case, Zenith bank, shows that their commitment goes beyond their progit margins to their stakeholders, but are motivated by our shared duty towards the Continent.”

Speaking about the Pan-African Payment and Settlement System (PAPSS) alongside the SMARTAfCFTA portal, H.E. Mene described PAPSS as “Africa’s payment highway.” He clarified that, unlike PAPSS, SMARTAfCFTA is not a payment platform itself but will be interoperable with PAPSS, allowing functionalities that facilitate easy payments.

He emphasised that these platforms complement each other; they are not in competition. “We promote and encourage only one payment platform—PAPSS. Our goal is to integrate the digital ecosystem we are developing into PAPSS.

We are committed to fostering innovation within this framework, ensuring it supports a seamless continental payment system without creating competition among platforms.”

SMARTAfCFTA is a digital platform designed to facilitate international trade by providing the necessary information and tools to the African private and public sectors.

The Portal aims to streamline and unlock vast opportunities for trade across the African continent, and has the capacity to provide information like trade indicators, market trends, custom tariffs, trade agreements, Rules of Origin, market access requirements of relevant jurisdictions, export potentials, export diversification indicators and contact details of business partners in target markets and other trade-related information about Africa.

About ZENPAY Ltd 
Zenpay Ltd is a private limited liability company duly incorporated under the laws of the Federal Republic of Nigeria as a wholly owned subsidiary of Zenith Bank Plc. The company. It is a one-stop revolutionary financial technology (Fintech) company responsible for digital innovation and payments.

About the African Continental Free Trade Area (AfCFTA) 
The African Continental Free Trade Area (AfCFTA) is one of the flagship projects of Agenda 2063: The Africa We Want and entered into force on 30 May 2019. It is a high ambition trade agreement, which aims to bring together all 55 Member States of the African Union, covering a market of more than 1.3 billion people, with a comprehensive scope that includes critical areas of Africa’s economy, such as digital trade and investment protection, amongst other areas. By eliminating barriers to trade in Africa, the objective of the AfCFTA is to significantly boost intra-Africa trade, particularly trade in value-added production and trade across all services sectors of Africa’s economy, at a potential of 52.3 percent. 

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