The Vice President, Prof. Yemi Osinbajo says Nigeria loses about N197 billion as cost of financial services fraud annually. The Vice President made the observation at the stakeholders forum on financial fraud using telecoms platform organised by the Nigerian Communications Commission, NCC in collaboration with the Central Bank of Nigeria, CBN. Osinbajo, who was represented at the event by Barr. Bolaji Owoseye said the positive developments in the nation’s telecom sector attract new dangers because fraudsters have also infiltrated the system to compromise telecom platforms, thus putting all these positive outlooks from mobile money and financial services at risk, leading to loss of huge amount of money to fraudsters every day. Osinbajo He noted that fake mobile money have proliferated with cloning of banks with fraudsters to extract customers personal and financial information and other mischievous activities, insisting that we must continue to innovate to checkmate the cyber criminals. ‘‘The cost of financial services fraud to the country is a whooping 197bn annually. Fake mobile money have proliferated with cloning of banks with fraudsters to extract customers personal and financial information and other mischievous activities. ‘‘We can’t out of risk of fraudsters stop innovation. We must continue to innovate. There are elderly people who do not have ATM cards. They cannot associate with the risks associated with ATM cards. We must build confidence in the market to be able to bring in people who want to be within the platform. ‘‘One of the issues to resolve is who should have responsibility when fraud is committed. Sometimes you have four players: customers, bank, telecom, mobile service provider and nobody wants to take responsibility. Historical, innovations have always brought progress and development to mankind but in the wake has always come the dark side. ‘‘The anticipation and unanticipated consequences of any invention is always available for evil minded to exploit to the detriment of the society. Nigeria has like otherwise has inevitable embrace the digital world through the use of telecommunications. ‘‘However, the tread off for greater efficiency and versatility in this new world is the increased negative application of innovation for criminal disposition. Without telecommunication, the originator of fake news has no capacity to spread falsehood so rapidly to such a wide spread audience without being quickly nipped in the bud. ‘‘ But in today’s world, fake news excuses the world to great danger. Each sector of the economy and society is exposed in different way to mouse of technology or any innovation.’’ On why we must retail mobile payment platforms, Osinbajo said, ‘‘They provide opportunity for personal and business anywhere. They remain an economical means of achieving financial conclusion. They are critical to bring ginger within the social safety net the most vulnerable members of the society. ‘‘All the vendors in the Home Grown School feeding programs are encouraged to register through digital platforms. The Conditional Cash Transfer, though it is done in the rural areas, is done in cash but once a social register is done, effort is being made for all beneficiaries to get their stipends via mobile platform. ‘‘We must never out of fear refuse to innovate and be ahead of the fraudsters in the market. Right now there is no law that regulates Digital Currency in Nigeria. Nigeria has no law but there are people that use crypto currency. They are not waiting for law. But yet, there will be problems and those problems have to be solved. We cannot refuse to create platforms to check fraudsters.’’ Continuing, the Vice President said, ‘‘The issue of today, the vulnerability of the financial sector to negative use of the technology is timely because no one can dispute the relevance of telecom to improve financial services. Indeed, the use of telecom services have helped to reduce banks’ operating cost and customers’ satisfaction. Banks have obviously expanded their operational bases using these platform. ‘‘This proliferation of alternative banking channels through which banking transactions have performed. In this regard, the Nigerian banking industry has simply aligned itself with the global trend. However, it is this financial service delivery and opportunity for inclusion that is now threatened by fraud. Today, we are grabbing with new methods of fraud, such as Some card swaps, customer identity theft, bank or customer base hark, BVN snatching and compromise of customer systems etc. Earlier in his welcome address, the Executive Vice Chairman of NCC, Prof. Umar Danbatta said NCC has been collaborating with other agencies of government to not only achieve financial inclusion in the country but checkmate financial fraud courtesy of its 8-Point Agenda. According to Danbatta, the idea is to be able to do those things that commission is mandated to do by government courtesy of the Act establishing the NCC. ‘‘We realised early enough that it will be impossible to accomplish the 25 functions assigned to NCC without close collaboration with other agencies of government and the federal government has given a directive to the effect that the agencies must collaborate to be able to achieve their mandates. ‘‘ We are collaborating very well in the area of mobile money and financial inclusion to the extent that the CBN is poised at giving license to telecomm operators to provide some kind of special service vehicle to operate in the financial sector with a view to driving mobile money penetration, which stands at about only 1%, which is too low, compared to penetrations in countries like Kenya 60%, Ghana 50%. ‘‘The reason for these high penetration these African countries is because mobile money service in those country are telecom driven, while in Nigeria it is bank driven. The CBN has allowed the telecoms companies in Nigeria to go in and augment the efforts being made by banks in order to drive mobile money service as well as ensure more inclusion. The target is that 80% of Nigerian should be included in the mobile money service, leaving only 20% which we hope in due course will be included.’’ ‘‘Another important area of collaboration now is how to check fraud in financial industry. fraud that are being perpetrated by leveraging telecom infrastructure and the NCC is mandated to drive the deployment. This is happening at a time when the level of financial fraud has reached N12.5billion. so something needs to be done urgently to secure the confidence of Nigerians in the financial system as well as the telecom system within the country. ‘‘Subscriber loose 12.5bn to service providers. If the deductions are illegal, they know what to do to bring it to a stop. There is s a complaint number, 622, they can loge their complaint through this number to see redress. They can also lodge their numbers, nature of their complaints and we have seen instances where complaints were resolved quickly. ‘‘ We insist that where unfair deductions were made, such deductions should be returned to the subscribers. NCC will not rest on its oars until all illegal deductions are paid back to the subscribers as well as ensuring that subscribers have confidence that when they are illegally deducted , they will be rest assured that these deductions will logically pursued until they are returned to them.’’ For the NCC boss, another area of collaboration is when the Commission intervened jointly with CBN to stave off the take over of 9Mobile. This he said has been done successfully as they succeeded in protecting three to four thousand Nigerian jobs in pay roll of 9Mbile and also ensuring services to close to 18 million Nigerian are not disrupted. ‘‘We have succeeded in ensuring stability not only in the telecom sector but as well as in the financial sector. And we have succeeded to improving the image of this country to the investors who may which to come in to invest.’’ On his part, Deputy Director, Payment Systems at CBN, Musa Jimoh, said this particular stakeholders forum has afforded the CBN the opportunity to present some of the achievement it made within the payment system in direct partnership with NCC to resolve some of the digital communication issues we have. ‘‘NCC has actually tried in terms of providing effective platforms for financial services to thrive in Nigeria but there are still areas that we need to strengthened, which is why the stakeholders have come here to discus. ‘‘ One of the issues to be discussed is Sim Swap and how we can tame the incidences that are being committed as a result of Sim Card Swap. All tricks and methods had been applied but the fraudsters are still beating us down. We will be able to come up with resolution that will help us tame the fraud.’’
Jamara Home Celebrates Mothers with an Extensive Range of Exceptional Products this Mother’s Day
AJAGBE ADEYEMI TESLIM
SPONSORED BY: H&H
Jamara Home, one of Nigeria’s leading destinations for electronics and home appliances, celebrates this year’s Mother’s Day with heartfelt appreciation and a variety of items to help customers honor the incredible women in their lives.
From practical everyday solutions to thoughtful lifestyle upgrades, Jamara Home has in stock a wide selection of products to suit every type of mum because every mother deserves to be celebrated in a way that’s as special as she is.
Rabi Jammal, Managing Director of Jamara Home, says: “We see mothers as the unsung heroes of our everyday lives. This celebration gives us an opportunity to express our gratitude and to help our customers do the same through products that are thoughtful, meaningful, and heartfelt.”
Customers can shop a curated lineup of top-quality essentials and gifts, including: Gas Cookers for dependable everyday cooking.
Refrigerators and Freezers to keep meals and moments fresh Smart TVs for entertainment that brings the family together Air Conditioners for cool, comfortable living Kitchen Tools & Appliances for enhancing convenience and creativity in the home With showrooms located in Lagos and Port Harcourt, Jamara Home has become a trusted household name known for quality products and customer-focused service.
The brand’s seamless omnichannel presence, combining user-friendly online shopping with physical retail experiences, ensures convenience and authenticity at every touchpoint.
To explore the full range of exceptional products by top brands from Jamara Home, visit the online store or locate the nearest Jamara Home showroom.
As part of its continued commitment to sustainability, Access Holdings PLC will be amongst the leading participants in the United Nations Environment Programme Finance Initiative (UNEP FI) Regional Roundtable on Sustainable Finance for Africa and Middle East.
taking place from May 6-7, 2025, in Marrakech, Morocco, the event will bring together regulators, policymakers, and key stakeholders from the financial sector to discuss and shape critical sustainability issues, including climate mitigation and adaptation, nature-positive finance, just transition and financial inclusion, carbon finance, among others.
Amaechi Okobi, Chief Brand and Communications Officer of Access Holdings; Edmund Otaigbe, Group Head of Credit Administration, Governance & Project Monitoring, and Njideka Esomeju, Group Head of Products and Segments, will be contributing insights from their extensive experience in driving sustainability within the financial sector.
Among the discussions will be sessions dedicated to accelerating the transition of real economy sectors towards sustainability, addressing climate risks, and ensuring financial inclusion. One of the focal points will be how financial institutions can support climate adaptation and resilience, particularly in vulnerable sectors across Africa and the Middle East. The event will further tackle the challenge of unlocking private finance for the Sustainable Development Goals (SDGs), exploring innovative ways to align capital flows with regional sustainability needs.
Other high-level dialogues will explore regional collaboration to support sustainability goals, advancing action on climate adaptation, and the regulatory developments promoting sustainable finance across the region. Panels will focus on topics such as financing and insuring MSMEs for climate resilience and fostering an inclusive transition by ensuring that vulnerable communities and underserved populations are not left behind in the push for green growth.
Prominent speakers at the event include Mahmoud Mohieldin, UN Special Envoy on Financing the 2030 Agenda; Louise Gardiner, Senior Operations Officer at the International Finance Corporation (IFC); Lily Burge, Policy Manager, Climate Bonds Initiative; Samuel Tiriongo, Director of Research and Policy, Kenya Bankers Association; Walid Ali, General Manager, Sustainability Department, Central Bank of Egypt; Yasser Mounsif, Director of Issuers, Moroccan Capital Market Authority, alongside other leaders in sustainable finance.
The UNEP FI Regional Roundtable promises to be a critical platform for deepening collaboration among stakeholders across Africa and the Middle East, with the shared goal of creating a resilient, sustainable future for the region.
#Access Holdings Plc Access Holdings Plc is a leading multinational financial services group that offers banking, lending, payment, insurance, and pensions services. Headquartered in Lagos, Nigeria, Access Holdings operates through a network of more than 700 branches and service outlets, spanning three continents, 24 countries, and 60+ million customers.
Access transitioned into a holding company to drive rapid growth and become a full-scale ecosystem player offering interconnected services across customer needs. Established in 2022, Access Holdings Plc consists of the Access Bank Group; Access ARM Pensions; a Payment and Switching Services Company; a Digital Lending Company, and an Insurance Brokerage Company. The banking vertical serves its various markets through four business segments: Retail, Business, Commercial and Corporate, and has enjoyed what is it arguably Africa’s most successful banking growth trajectory in the last eighteen years, becoming one of Africa’s largest retail banks by customer base and Sub-Saharan Africa’s largest bank by total assets.
Access Holdings strives to deliver sustainable economic growth that is profitable, environmentally responsible, and socially relevant, helping customers to access more and achieve their dreams.
Access Holdings PLC (“the Group”) (Bloomberg: ACCESSCO), a leading African financial services group, today, announced its audited financial results for the full year ended December 31, 2024.
The Group delivered 88% year-on-year growth in gross earnings, rising from N2.594 trillion in 2023 to N4.878 trillion in 2024. The strong performance was driven by diversified income streams, with interest income growing by 110% to N3.480 trillion and non-interest income increasing by 47.8% to N1.397 trillion, supported by robust retail banking activities, digital expansion, and a dynamic trading strategy.
Profit before tax (PBT) increased by 19% to N867.0 billion, while profit after tax (PAT) rose to N642.2 billion, despite inflationary and macroeconomic challenges. Total assets grew by 55.5% to N41.498 trillion, and customer deposits rose by 47% to N22.525 trillion. Shareholders’ funds also increased by 72%, reaching N3.760 trillion.
In 2024, the Group made significant social and environmental impact across the continent, touching millions of lives and earning multiple industry accolades. Through various corporate social investment initiatives in education, entrepreneurship, health, and the environment, the Group reached over 21 million individuals across Africa. Its employee wellness programmes also covered 28,000 staff across operating entities. Access Bank, the flagship subsidiary, through its W-Initiative, disbursed loans to over a million women-led SMEs, advancing financial inclusion and gender empowerment. The Group’s efforts attracted prestigious recognition and awards, including three Euromoney Awards for Excellence (notably ‘Best Bank for ESG’); International Finance Award for ‘Most Innovative Bank for Community Development and Community Engagement’; and World Economic Magazine Award for ‘Most Sustainable Bank’. In terms of economic sustainability, Access Bank recorded strong strides through its Economic, Social and Governance (ESG) programmes. It facilitated $437.42 million in DFI inflows to support MSMEs across Africa, disbursed 1.6 million digital loans to low-income individuals, and booked its first N1.4 billion diaspora mortgage loan. The Group also achieved a 13.4% reduction in operational emissions, planted 57,302 trees, and enabled solar power adoption for 226 homes and businesses. Its headquarters was awarded the IFC EDGE (Excellence in Design for Greater Efficiencies) Green Building Certification for sustainable design and construction
standards. In addition, Access employees contributed 228,500 volunteer hours to various community development programmes, reinforcing the Group’s commitment to inclusive and purpose-driven impact. The Group is focused on delivering sustainable returns to shareholders, while reinvesting in innovation, infrastructure, and cross-border expansion. Its banking subsidiary launched operations in Hong Kong, received regulatory approval in Malta, and successfully integrated its operations in Zambia and Tanzania, expanding its global footprint. Access Bank posted significant gains across all performance metrics, with interest income growing by 110% and fees and commissions rising by 81%. International subsidiaries contributed 48.5% to the banking segment’s PBT, demonstrating strong execution across key markets. In 2024, Access Holdings also became the first institution to meet the Central Bank of Nigeria’s recapitalisation directive, raising ₦351 billion through a rights issue. The proceeds are being strategically deployed to strengthen digital infrastructure, enhance liquidity, and fuel long-term growth. Looking ahead, Access Holdings remains committed to building a more inclusive, sustainable, and profitable future, delivering value not just to shareholders, but to society and the environment at large.
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About Access Holdings
Access Holdings Plc (‘the Company’) operates through a network of more than 700 branches and service outlets, spanning three continents, 23 countries and over 60 million customers. The Company serves its various markets through four subsidiaries across the banking, payment, pension administration and insurance sectors through four operating companies, viz: Access Bank Plc, Hydrogen Payment Services Company Limited, Access Pensions Limited, and Access Insurance Brokers Limited.
Access Bank Plc serves its various markets through four business segments – Retail Business, Commercial and Corporate, and has enjoyed what is Africa’s most successful banking growth trajectory in the last twenty years. Following its merger with Diamond Bank in March 2019, Access Bank Plc became one of Africa’s largest retail banks by customer base and the Nigeria’s largest bank by total assets.
Hydrogen Payment Services Company Limited, the payment company, leverages the strong suite of the Bank’s existing assets and customer base, creating a super fintech that will be Africa’s most powerful business services network. Hydrogen being a company of African heritage has a clear understanding of the unique payment challenges across the continent and is positioned to address these challenges with its offerings. Its range of products and services, such as InstantPay, Payment gateway, POS services, Card and Switch processing are gaining traction in the marketplace and addressing the unique needs of customers.
Access ARM Pensions Limited, formerly Access Pensions Limited, is one of Nigeria’s largest Pension Funds Administrator (‘PFA’) by customer base and Assets Under Management, with nearly ₦3 trillion in assets under management and serving over two million Retirement Savings Account holders.
Access ARM Pensions Limited is the product of separate entities. The erstwhile Access Pensions Limited first became a subsidiary of Access Holdings following the acquisitions of the former First Guarantee Pension Limited and Sigma Pensions Limited and their subsequent merger. Subsequently, Access Pensions Limited merged with ARM Pensions Managers Limited to then form Access ARM Pensions Limited. As one of Nigeria’s leading PFAs, Access ARM Pensions Limited will leverage key relationships and Access’ growing ecosystem across Africa to unlock greater opportunities for customers.
Access Insurance Brokers Limited is a company licensed by the National Insurance Commission that provides intelligent solutions that mitigate the unique risks faced by individuals and businesses in an ever-changing world using leading risk management tools and governance standards.
Access Holdings Plc strives to invest in businesses that are committed to sustainable practices and have a positive impact on the environment.