Aviation

AIR PEACE WINS BEST AIRLINE FOR CUSTOMER SERVICE IN WEST AFRICA AT GLOBAL BRANDS MAGAZINE AWARDS

Published

12 months ago

December 11, 2023

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Air Peace was conferred the “Best Airline for Customer Service, West Africa” for 2023 at the prestigious Global Brand Awards.

The Prestigious Global Brand Awards, an annual event by Global Brands Magazine (GBM) based in England, strives to honour worldwide brands that distinguish themselves across diverse industries while ensuring that readers are up-to-date on pivotal trends in the realm of branding.

Global Brands Magazine conducted an extensive evaluation encompassing various criteria, such as passenger feedback, service quality, communication, staff courtesy and professionalism, safety and security, innovation in customer service among others. Air Peace stands out prominently due to its excellent client support.

Therefore, Air Peace well deserves Global Brands Magazine’s recognition.
Commenting on winning the award, Jay Reddy, Director, “We are thrilled to acknowledge Air Peace as the recipient of the ‘Best Airline for Customer Service in West Africa’ award.

This achievement is a testament to Air Peace’s unwavering commitment to excellence, prioritizing passenger satisfaction, and setting a remarkable standard for the aviation industry in the region.

Their dedication to delivering exceptional customer experiences has truly set them apart as a leader, and we congratulate Air Peace on this well-deserved recognition.”

Commenting on winning the award, Stanley Olisa, Corporate Communications Lead, Air Peace, said, “We are truly delighted by this prestigious recognition by the Global Brands Magazine. It is a huge testament to our firm commitment to consistently delivering unmatched customer service for our esteemed customers, guaranteeing a memorable experience across all touchpoints each time they fly with us.

This award is dedicated to our Customer Service Team for their strong drive in ensuring excellent service delivery. Air Peace will continue to raise the bar in providing best-in-class flight services across domestic, regional and international markets, with an increasing modern fleet and a top-grade workforce.”

ABOUT AIR PEACE
Air Peace is West and Central Africa’s foremost airline which commenced scheduled commercial flight operations in October 2014, and has experienced steady growth in route and fleet size, becoming the largest carrier in Nigeria.

The airline has a network of 21 domestic routes, 8 regional routes and 6 international destinations, including Dubai, Guangzhou, Jeddah, Tel Aviv and Mumbai.

Air Peace recently secured permit to fly to the United Kingdom and will be kicking off flights soon. The airline boasts of an increasing modern fleet of over 30 aircraft, including 5 brand new Embraer 195-E2s plus a recent firm order for 5 brand new E175s.

Aviation

SAHCO WINS NEOSAIR GROUND HANDLING CONTRACT

Published

2 weeks ago

November 4, 2024

august24admin

SAHCO WINS NEOSAIR GROUND HANDLING CONTRACT

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Skyway Aviation Handling Company (SAHCO) PLC, a leading Ground Handling service provider in Nigeria, is proud to announce its new partnership with NeosAir starting from October 30th, 2024 that would be flying from Milan Malpensa Airport in Italy to Murtala Muhammed International Airport in Lagos once a week.

Under this new agreement, SAHCO will be providing full ground handling services for NeosAir which include Ramp handling, Passenger handling, Baggage handling, Cargo handling, Aircraft cleaning, and more.

SAHCO’s experienced team and state-of-the-art equipment are fully prepared to meet the unique needs of NeosAir’s operations, ensuring seamless and efficient turnarounds at the Murtala Muhammed International Airport in Lagos, Nigeria.”We are thrilled to partner with NeosAir on this important venture,” said Dr (Barr) Taiwo Afolabi (CON) Chairman, SAHCO. “This patronage reflects the trust and confidence that NeosAir has in our capabilities.

We are committed to delivering the highest quality of service to support their operations, ensuring safe, timely, and efficient ground handling for their flights.”

He went on to emphasize that SAHCO is ISAGO and RA3 certified which means that SAHCO has the certification to handle all Europe bound cargo and can accept shipments from Europe as well.

Furthermore, SAHCO has a proven track record of providing top-tier ground handling services to major airlines operating in Nigeria.

The company is known for its dedication to safety, efficiency, and customer satisfaction. With the addition of NeosAir to its growing list of clients, SAHCO continues to strengthen its position as a leading ground handling service provider in the region.

NeosAir is a private Italian airline whose headquarters is in Somma Lombardo, Lombardy, Italy and is a subsidiary of Alpitour S.p.A.

In addition, NeosAir operates from its main operating base at Milan Malpensa Airport in Italy to Africa, Europe, Asia and North America.

Aviation

Arik Air is Back in the Skies – Flights Resume on August 8, 2024

Published

3 months ago

August 8, 2024

august24admin

Arik Air is Back in the Skies – Flights Resume on August 8, 2024

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Arik Air has it’s has resumed it’s flight operations wtoday, August 8, 2024.

the was announced during its press briefing.

we have been dedicated to ensuring a smooth and seamless return to service, preparing to welcome you back on board with the comfort and reliability you expect from us.

Our entire team has been working tirelessly to enhance your travel experience. F

rom our friendly ground staff to our attentive flight crews, everyone at Arik Air is ready and eager to serve you once again.

Whether you are traveling for business or leisure, you can rely on Arik Air to get you to your destination smoothly and comfortably.

We extend our gratitude to all the stakeholders who played a crucial role in resolving the recent impasse.

Your support and cooperation have been instrumental in our return to the skies.

Thank you for choosing Arik. We look forward to seeing you on board!

Aviation

Air Peace Expands Regional Network, Commences Abidjan, Cotonou Flights Jan 22

Published

11 months ago

January 10, 2024

august24admin

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Nigeria’s leading airline, Air Peace, is set to launch flight connectivity from its Lagos hub to Cotonou in Benin Republic and Abidjan in Ivory Coast on January 22, 2024, bringing to 10 its regional destinations in less than a decade of commencing scheduled flight operations.

This information is contained in a news release issued on Wednesday, January 10, 2024, by the airline’s Spokesperson, Stanley Olisa, who said the new routes were further confirmation of the airline’s unyielding drive to connect the whole of Africa and facilitate economic prosperity on the continent.

According to Olisa, in addition to these new routes opening soon, Air Peace is also introducing new connections such as Abidjan-Dakar, Cotonou-Dakar and Abidjan-Cotonou.

He stated that the route schedules are now live on the airline’s website- www.flyairpeace.com- and its mobile app, and customers can start booking to take advantage of the unbeatable launch fares.

Air Peace leads Nigeria’s aviation industry with a current network of 21 domestic routes, 8 regional and 6 international destinations, with an increasing modern fleet of over 30 aircraft, including 5 brand new Embraer 195-E2s and a latest firm order for 5 brand new Embraer 175s.