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Flight Operations Begin At Abuja Airport’s New Terminal

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The newly inaugurated international terminal at the Nnamdi Azikiwe International Airport, Abuja, has officially been opened for operations as Asky Airlines began operations at the terminal on Sunday.

Asky Airlines’ B737-700 aircraft with flight number ET-AVP, which landed at the airport at 3:30 pm from Lome in Togo, had 91 persons on board comprising 85 passengers and six crew members according to the premer newspaper.

Commenting on the maiden flight, the Managing Director, Federal Airports Authority of Nigeria, Mr Saleh Dunoma, said the new terminal had been positioned to meet passengers’ expectations.

Dunoma said he expected other international airlines to move into the new terminal as soon as possible, saying it was a great departure from what was obtainable at the old terminal in terms of equipment and passenger facilitation.

According to him, other airlines have to key in because “you cannot compare this terminal and the old one because if you are looking for safety, passenger facilitation and comfort this is the place.”

The Regional General Manager, North Central, FAAN/Airport Manager, NAIA, Mr Sani Mahmud, said the maiden operation was hitch-free with the successful processing of 91 passengers on board Asky Airlines from Lome, Togo and the departing passengers to Ndjamena on the same flight.

Mahmud gave the assurance that all the facilities in the terminal had been tested and certified perfect to handle all international flights, adding that the commencement of operation by Asky was a confirmation.

According to him, WiFi is available and trolleys are also available for free in the terminal.

“We thank God for making it possible that today, we were able to commence flight operations in the new terminal of the NAIA that was inaugurated on December 20, 2018 by President Muhammadu Buhari.

“We sincerely appreciate all the stakeholders that made this possible and as you can see, all the agencies are on the ground for international operations.

“We want to assure Nigerians and the world that this terminal will be maintained beautifully because we have a very good strong team in this airport.

“This is the same team that certified this airport in 2017, won the best-improved airport in safety this year and also won the airport manager of the year back to back in 2017 and 2018,” he said.

A passenger, who is a Chadian and married to a Nigerian, Mr Patricia Monomon, said she was experiencing the best flight in Nigeria for the first time.

Monomon said the terminal could be described as one of the best anywhere in the world, saying it was a great achievement in the air transport sector.

She urged the government and the airport management to ensure that the facility was properly maintained to retain the standard, adding that the major problem in Africa was maintenance.

“The last time I travelled through this airport was like a nightmare but I can’t imagine the experience of today in this same airport because this time round, it is really fantastic.

“It paints a good image about the country because the airport is the first place you see in any country and it is the experience you get from the airport that will determine your view about the country.

“If you meet such facility at the airport on your arrival, you will feel relaxed,” she added.

Also Isidore Nwoko, a Nigerian technician based in Ndjamena, said he was delighted to see such an airport terminal in the country, saying he was angry that Nigeria could not afford to have a world-class airport before now.

According to him, he can be proud anywhere in the world that Nigeria now has a beautiful airport.

“As it is now, it is good and I am urging the government to ensure that this airport is maintained and kept it clean as it is today,” he said.

The Director/Chief Correspondent, China Radio International, Abuja Bureau, King Wang,  said that Nigeria, being the most populous nation and number one economy in Africa, deserved nothing less than the new facility.

 

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Zenith Bank Says It Now Has best IT infrastructure After Successful Upgrade, Commends Customers

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Zenith Bank Says It Now Has best IT infrastructure After Successful Upgrade, Commends Customers

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Zenith Bank Plc has announced that it now boasts the best technology infrastructure in the banking industry, positioning itself to provide an exceptional customer experience and superior service delivery moving forward.

This upgrade follows a recent comprehensive technology enhancement.

The bank expressed its heartfelt gratitude to customers for their support and patience throughout the upgrade process, while also extending apologies for any inconveniences experienced during this time.

This announcement was made in a social media post on Wednesday, signed by Dame Dr. Adaora Umeoji, OON, the Group Managing Director/CEO. 

In her message, the GMD/CEO emphasized the bank’s commitment to delivering an unparalleled service experience, stating, “We undertook this upgrade to ensure we can offer our customers the best possible service.”

Umeoji pledged that Zenith Bank will continue to innovate, ensuring that customer needs are met swiftly, safely, and conveniently.

The post read in part: “On behalf of the Board, Management, and Staff of Zenith Bank PLC, I would like to thank you for your patience and support during our IT infrastructure migration to a new and more robust operating system. 

“We are truly grateful for the trust and confidence you have placed in us. The primary reason for undertaking this extensive endeavor was to better position Zenith Bank PLC for improved service delivery to all our valued customers and to create memorable banking experiences at all our touchpoints.

“While I regret the inconveniences and challenges you faced during and immediately after our migration, I am pleased to inform you that Zenith Bank PLC now has the best technology infrastructure in the industry. We are committed to ensuring you experience superior service delivery going forward.

“Rest assured, you remain our top priority, and Zenith Bank will continue to innovate and offer value-added products and services to meet all your banking needs quickly, safely, and conveniently.”

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Polaris Bank Clinches “Best Mobile App” Award at Digital Jurist Awards 2024

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Polaris Bank Clinches “Best Mobile App” Award at Digital Jurist Awards 2024

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Polaris Bank’s commitment to digital innovation and excellence has once again been recognized, as the Bank was awarded the prestigious “Best Mobile App” award for its renowned digital banking platform, VULTe, at the Digital Jurist Awards held October 31 at Eko Hotel in Victoria Island, Lagos.

This honor comes less than a week after Polaris Bank was named Nigeria’s Digital Bank of the Year for the fourth consecutive year, further solidifying its status as a leader in Nigeria’s digital banking landscape.

At the event, attended by representatives from all nominated companies, Polaris Bank’s VULTe app stood out among its peers, winning the hearts of users and the recognition of industry experts.

The Digital Jurist Awards Committee had nominated Polaris Bank in three categories: Best Website, Best Web Portal, and Best Mobile App.

The Bank’s innovative approach and customer-centric digital solutions have made it a formidable contender in each category, with VULTe’s win affirming the Bank’s continued drive to redefine digital banking in Nigeria.

Commenting on the the award, Polaris Bank’s Managing Director/CEO, Kayode Lawal expressed gratitude for the recognition and reiterated the Bank’s commitment to providing seamless, reliable, and secure digital solutions.

“This award continuously shows our dedication to delivering the best digital experiences to our customers. We will continue to push the boundaries of innovation to ensure that our platforms remain intuitive, accessible, and impactful,” he said.

Polaris Bank’s VULTe app has gained widespread acclaim for its user-friendly design, robust security features, and diverse functionalities, enabling customers to manage their banking needs from the comfort of their devices.

Winning the “Best Mobile App” award is yet another milestone in the Bank’s digital journey, reinforcing its position as a digital pioneer in Nigeria’s banking sector.

The Bank extends its gratitude to the Digital Jurist Awards Committee and its loyal customers for their continued trust and support.

Polaris Bank is committed to advancing digital banking in Nigeria, creating convenient, modern, and secure solutions that cater to the evolving needs of its customers.

Polaris Bank was adjudged Nigeria’s Digital Bank of the Year in 2024,2023, 2022 and 2021 and MSME Bank of the Year 2022, 2023 and 2024 in Business Day’s Banks and Other Financial Institutions (BAFI) Awards.

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Access Bank Wins Best Digital, Best Website at 2024 Digital Jurist Awards

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Access Bank Wins Best Digital, Best Website at 2024 Digital Jurist Awards

AJAGBE ADEYEMI TESLIM

SPONSORED BY: H&H

Access Bank PLC has been named the 2024 Best Digital Award Winner in the Commercial Banks Category at the Digital Jurist Awards, organized by Phillips Consulting (pcl.).

L-R: Adebowale Shonekan, Head, Network Communications (Group & Subsidiaries), Access Bank Plc; Chukwudi Amadi, Team Lead, Digital Communications, Access Holdings Plc; Ezinne Nwene, Team Member, Digital Communications, Access Holdings Plc, receiving the Best Digital Commercial Bank award from Abbas Babagana, Chief Technical Officer, Federal Ministry of Communications & Digital Economy at the Digital Jurist Awards held in Lagos… recently.

In addition to this top honour, the Bank also secured the Best Website Award, achieving an impressive score of 201 points for its engaging and user-friendly digital experience. Access Bank’s cumulative score of 380 points reflects its excellence across digital touchpoints, including its website, web portal, mobile app, and social media.Commenting on the recognition, Amaechi Okobi, Chief Communications Officer of Access Holdings PLC, said, “We are honoured to receive the Best Digital and Best Website Awards at this year’s Digital Jurist Awards.

At Access, our focus on digital innovation is driven by our commitment to deliver seamless, secure, and customer-centric solutions across all touchpoints.

This recognition validates our ongoing efforts to enhance our digital platforms, making financial services more accessible and efficient for our customers.

We thank Phillips Consulting for recognising our efforts and will continue to raise the bar in digital excellence.”Phillips Consulting has long served as a development partner to Nigerian financial institutions and other organisations with an online presence.

Leveraging its proprietary Digital Jurist platform, the firm has conducted assessments of digital touchpoints in various sectors, from financial services and insurance to telecommunications and government agencies, over the past 17 years.

Originally established as Web Jurist®, the platform was reimagined as Digital Jurist to assess new and diversified digital channels in the evolving digital economy. Digital Jurist’s evaluation framework examines a range of factors, including user experience, accessibility, performance, functionality, security, customer service, support, marketing, and content engagement across digital platforms.

These awards reinforce Access Bank’s leadership in digital banking, adding to recent accolades including 2024 Best Digital Bank and Best Mobile Banking App by World Finance, Best Mobile Banking App and Best Digital Bank by The Digital Banker Awards, and Best Digital Banking Initiative at the Global Retail Banking Innovation Awards 2024.

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